We produce our rucksacks in a small workshop on the outskirts of Kendal situated on the edge of the UK's Lake District national park. Every product is made with love, care and complete attention to detail.
Every Product that leaves our workshop has a five year manufacturer's warranty. If a fault in the product is found due to manufacturing error, we will replace or repair the product within it's first 5 years of purchase.
We strongly believe in keeping products going as long as possible. If your product needs repairing within its first two years of use, we will do this for you free of charge, even if it was damaged through your own doing!
All products sold through our website can be returned unused within 28 days of purchase for a full refund. Products bought over the Christmas Period have a 50 days returns policy.